Plan and control budget and expenditures
Supervise other workers
Establish and implement policies and procedures
Train, direct and motivate staff
Record and prepare minutes of meetings, seminars and conferences
Schedule and confirm appointments
Manage contracts
Manage training and development strategies
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Organize and administer staff consultation and grievance procedures
Plan, organize, direct, control and evaluate daily operations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Conduct research
Perform data entry
Provide customer service
Work with the marketing department to understand and communicate marketing messages to the field