Plan and control budget and expenditures
Supervise other workers
Establish and implement policies and procedures
Train other workers
Train, direct and motivate staff
Assign, co-ordinate and review projects and programs
Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Plan, develop and implement recruitment strategies
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Advise senior management
Respond to employee questions and complaints
Order office supplies and maintain inventory
Organize and administer staff consultation and grievance procedures
Plan, organize, direct, control and evaluate daily operations
Greet people and direct them to contacts or service areas
Perform data entry