Plan and control budget and expenditures
Supervise other workers
Establish and implement policies and procedures
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Oversee the analysis of employee data and information
Answer electronic enquiries
Compile data, statistics and other information
Oversee the preparation of reports
Respond to employee questions and complaints
Plan, organize, direct, control and evaluate daily operations
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service
Maintain and manage digital database
Perform basic bookkeeping tasks