Black Bear Carpet Cleaning Ltd. (business address 33-4385 Northlands Blvd, Whistler, BC, V8E 1C5, Canada) is seeking an experienced Carpet Cleaning Service Supervisor for their location in Whistler, BC. It’s a full-time, permanent position, 35-40 hours/week, $34.70/h. 4% paid vacation.
As a Carpet Cleaning Service Supervisor, you will be expected to perform the following duties:
- Co-ordinate, monitor and schedule the activities of carpet cleaners;
- Hire, train and coach cleaning team members and demonstrate patience and a positive attitude when providing training and delegating tasks;
- Perform inspections and consultations with outstanding customer service;
- Create a shift schedule including employee vacations, employee breaks and overtime assignments;
- Make sure that all staff wear face masks at all times, and sanitize their hands and follow the social distancing guidelines;
- Evaluate the performance of employees and provide feedback to the owner;
- Resolve personality issues between workers if necessary;
- Estimate costs and keep financial records;
- Set an example for other employees by working hard to meet shift production goals;
- Immediately report violations of safety or security policies to the owner of the company;
- Address customer’s complaints or concerns;
- Respond to emergency situations;
- Assist carpet cleaners in performing duties, if necessary;
- Report directly to the owner of the company.
Requirements:
- Must have completed high school or equivalent;
- Must have at least 2-years work experience as a Supervisor working in a carpet cleaning/property management company or hotel;
- Must have a valid driver’s license;
- Must be able to lead a team of 5-10 employees;
- Must have excellent organization skills and ability to prioritize;
- Must be able to remain calm and professional in difficult situations;
- Must be able to speak, read and write in English;
- Must have excellent communication and customer service skills;
- Must be able to work flexible hours and weekends;
- Must be able to provide at least one professional reference upon request.
To apply, please send your resume to info@blackbearcarpetcleaning.ca and use reference #62024.
No telephone calls, please. Successful and desired applicants will be contacted in the near future for an interview.