Job Description:
Hotel Front Desk Clerk
Salary: $18.00 / hour
Vacancies: 2
Terms of employment: Permanent employment
Full time: 40 hours / week
Start date: As soon as possible
Employment conditions: Day, Evening, Weekend
Employer: Best Western Fernie Plus Mountain Lodge
Business Address and Job location: 1622 7th Avenue, Fernie, BC V0B 1M0
Job Requirements:
Languages: English
Education: No degree, certificate or diploma
Experience: Will train
Work setting: Hotel, motel, resort
Tasks:
Register arriving guests and assign rooms; Process group arrivals and departures; Take, cancel and change room reservations; Provide information on hotel facilities and services; Provide general information about points of interest in the area; Investigate and resolve complaints and claims; Process guests’ departures, calculate charges and receive payments; Balance cash and complete balance sheets, cash reports and related forms; Maintain an inventory of vacancies, reservations and room assignments; Follow emergency and safety procedures; Answer telephone and relay telephone calls and messages; Assist clients/guests with special needs; Handle wake-up calls; Provide customer service
How to apply:
By email:
operations@bestwesternfernie.com