Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Arrange teleconferences
Calculate billing charges
Monitor mobile radio or telephone
Provide directory assistance
Provide emergency services
Relay service to persons with disabilities
Perform data entry
Provide customer service
Perform basic bookkeeping tasks